At Avaleha QuickEats, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit www.avalehaquickeats.com or purchase our homemade pickles and powders.
Information We Collect
We collect the following types of information to provide our services:
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- Personal Information: Name, email address, phone number, and delivery address provided during order placement or account creation.
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- Payment Information: Payment details processed securely through our trusted payment gateways (e.g., Razorpay). We do not store your payment information.
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- Website Usage Data: IP address, browser type, device information, and pages visited, collected via cookies or analytics tools (e.g., Hostinger Analytics).
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- Communication Data: Information you provide when contacting us via email (support@avalehaquickeats.com) or phone (+91 9154108960).
How We Use Your Information
Your information is used to:
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- Process and fulfill your orders, including shipping and delivery.
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- Communicate with you about your orders, promotions, or customer support inquiries.
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- Improve our website and services through analytics and user feedback.
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- Comply with legal obligations, such as tax reporting or FSSAI regulations.
Sharing Your Information
We share your information only in the following cases:
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- Service Providers: With trusted third parties like courier services (e.g., DTDC, Delhivery, India Post) for delivery or payment processors for secure transactions.
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- Legal Requirements: When required by law, such as to comply with government regulations or court orders.
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- We do not sell or share your personal information for marketing purposes without your consent.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience:
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- Essential Cookies: Required for website functionality, such as cart management.
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- Analytics Cookies: Help us understand site usage (e.g., via Hostinger Analytics or Google Analytics).
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- You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
Data Security
We take reasonable measures to protect your data, including:
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- Secure hosting through Hostinger with encryption for data transmission.
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- Restricted access to personal information by our team.
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- Regular updates to our security practices.
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- However, no online system is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax records for 7 years). After this period, your data is securely deleted.
Your Rights
Under applicable laws, you have the right to:
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- Access, correct, or delete your personal information.
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- Object to or restrict the processing of your data.
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- Request a copy of your data in a portable format.
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- To exercise these rights, contact us at support@avalehaquickeats.com.
Third-Party Links
Our website may contain links to third-party sites (e.g., payment gateways, courier tracking). We are not responsible for the privacy practices of these sites. Please review their policies.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
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- Email: support@avalehaquickeats.com
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- Phone: +91 9154108960
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- Address: Ameenpur, Hyderabad, Telangana, 502032
Thank you for trusting Avaleha QuickEats with your information. We’re dedicated to delivering the authentic taste of our family-made pickles and powders!
Last Updated: May 5, 2025